Tech Support for Small Businesses

Reliable Tech Support for Small Businesses

Cater Innovations LLC offers personalized IT support for small businesses in Fort Mill and surrounding areas. From managing devices and software to building custom PCs and providing on-call troubleshooting, we help keep your business running smoothly — without the hassle of a full-time IT team.

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Basic IT Support

  • Up to 3 on-site or remote support sessions per month

  • Priority scheduling for faster assistance when issues arise

  • Guaranteed 48-hour response time for all support requests

  • Monthly system cleanup (performed upon request)

  • Phone and email support during regular business hours

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Professional IT Management

  • Up to 5 sessions/month (on-site or remote)

  • Basic website maintenance (CMS updates, content edits)

  • Cybersecurity checkups (basic)

  • 24-hour response time

  • Employee tech onboarding support

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Enterprise Care Plan

  • Unlimited support + up to 8 on-site visits/month

  • Full website management (backups, monitoring, updates)

  • Security audits & reporting

  • Hardware lifecycle planning

  • Dedicated account rep

  • 12-hour response time