Frequently Asked Questions

Q: What types of computer problems do you fix?

A: I repair a wide range of issues including slow performance, malware infections, broken hardware, startup errors, Wi-Fi and printer problems, and more. I also build custom PCs and offer software help and system cleanups.

Q: Do you work with both Windows and Mac computers?

A: Yes! While most of my work involves Windows systems, I also provide support for Mac computers depending on the issue.

Q: Do you offer in-home service?

A: Absolutely. I provide in-home support for residents in the Fort Mill area, especially helpful for seniors and anyone who prefers not to disconnect their equipment.

Q: How much do your services cost?

A: Prices vary by service, but I offer clear, flat-rate pricing for most repairs. You’ll always get an upfront quote before any work is done. I also offer affordable subscription plans for businesses and senior discounts on request.

Q: How long does a typical repair take?

A: Many common repairs can be completed within 24–48 hours. If parts are needed or the issue is more complex, I’ll give you a clear timeline and keep you updated.

Q: Can you help me learn how to use my computer better?

A: Yes! I offer one-on-one tech consultations to help you feel more comfortable using your computer, email, internet, and more. These are perfect for seniors or anyone new to technology.

Q: What areas do you serve?

A: I’m based in Fort Mill, SC, and serve surrounding communities including Baxter Village, Tega Cay, Indian Land, and parts of Rock Hill and Charlotte.

Q: Do you sell parts or just do repairs?

A: I don’t stock parts, but I can help you order the right components or build a custom PC to your specifications. You’ll never pay for anything you don’t need.